Terms of Service

Terms & Conditions

Welcome to Giftyfy! These Terms & Conditions outline the rules and regulations for the use of our website and gift delivery services. By placing an order or browsing our website, you agree to accept these terms in full.

Last updated: October 2026
01

Acceptance of Terms

By accessing and using Giftyfy, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

02

Products & Availability

We make every effort to display the colors, images, and details of our gift products as accurately as possible. However, due to seasonal availability, handcrafted items, or display settings, minor variations may occur.

  • All orders are subject to product availability.
  • In case an item or flower variant is out of stock, we reserve the right to substitute it with an item of equal or higher value upon customer approval.
03

Customization & Greeting Notes

Customers are responsible for providing correct recipient details and custom text (such as personalized messages, gift card notes, or custom prints) at the time of order placement.

Giftyfy reserves the right to reject any custom message content that contains offensive, unlawful, or inappropriate language.
04

Pricing & Payments

All prices listed on the website are in local currency unless specified otherwise. We reserve the right to change prices or modify available payment methods at any time without prior notice.

  • Full payment must be completed before an order is processed for dispatch.
  • Any applicable delivery charges will be clearly displayed during checkout.
05

Order Cancellation & Modifications

Due to the nature of customized gifts and fresh floral arrangements, cancellation requests must be submitted before processing or dispatch begins.

  • Standard orders can be canceled prior to dispatch for a full refund.
  • Perishable or custom-made items cannot be canceled once production or packing has commenced.
06

Returns & Replacement Policy

Your satisfaction is our top priority. If a gift arrives damaged or incorrect, please notify our customer support team within 24 hours of delivery along with photographic proof.

  • Replacements or refunds will be evaluated based on the condition of the received items.
  • Perishable goods (such as fresh flowers or food items) are non-returnable unless received in a damaged state.
07

Intellectual Property

All content on this website, including text, logos, designs, product photography, and graphics, is the property of Giftyfy and is protected under intellectual property laws. Content may not be copied, reproduced, or republished without explicit permission.